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CUSTOMER REVIEWS

 

A wonderful experience for us all

We thoroughly enjoyed our visit to see Father Christmas with you. Your staff could not have been more friendly and helpful and made this a wonderful experience for us all.
Gael Clough

I’m convinced I met the real Santa Claus

We have not stopped telling everyone what a great and truly magical time we had and have recommended your company to all our family and friends. Your staff were amazing and …everything seemed to run seamlessly. We definitely hope to return in a couple of years as at the age of 65, I’m convinced I’ve at last met the ‘real’ Santa.
Jan Goddard

A holiday experience never to be forgotten

I recently have been to Lapland with your Company and have nothing but praise for the marvellous and magical experience of the whole trip. Every detail was so organised and taken care of. The whole experience was wonderful and amazing in every way. Nothing was too much trouble for our very lovely tour escort called Ellie. She made our 4 days such very happy ones… We were unable to fly back on the due date due to the drone issue at Gatwick but again Canterbury came up trumps and took care of an extended stay with no problems at all. We have had a holiday experience never to be forgotten with thanks to Canterbury Travel.
Kellie Bishop

New Year Holiday

We returned yesterday from an amazing New Year holiday with Canterbury Travel. Although we completed the customer survey on the coach back to The Arctic Circle we wanted to contact you directly (we asked for your name in the Safari House) just to say how good Alan was when he was allocated to us as a guide on the Snowshoe walk on our first day. He was very understanding and encouraging, especially going up and down the steep parts of the trek! I don’t think we would have got to the top without his help and consequently seen the Northern Lights. We were so lucky.
Sue and John Myhre

You excelled on most points

We recently enjoyed your 3 night Lapland tour in Pyha. We were a party of 4 adults and a seven year old. Our granddaughter was entertained and thoroughly enjoyed every moment of the trip from start to finish,as did all the adults. All that you described about your trip not only happened but you excelled on most points. I am writing to thank you all for such a wonderful experience.
Richard Goswell

Didn’t want to leave

I just wanted to thank your team for a fantastic holiday to Lapland (Magical Interlude 17th Dec). The build up and activities were just fantastic and Robyne our coach guide was so dedicated and passionate and just gave her all from the time we arrived at early o’clock in the morning – Cameron cried when we had to leave ( in a good way!! because he just had such an amazing time and didn’t want to go. Thank you so much.
Emma, John and Cameron McLuckie

We have created memories that will stay with us forever

I just wanted to send a short message to say thank you thank you thank you!!! …we’ve had an absolutely amazing holiday and we have created memories that will stay with us forever!! I honestly believe that we would not have had the same experience if we had gone with another operator. Canterbury Travel were professional and things were seamless throughout our experience…
Claire Hodgson

Your team went out of their way

I just wanted to send a quick email to say thank you very much for making our day trip to Lapland so wonderful. What with the lack of snow at the start of December and then the drone activity, we thought our trip was destined to be cancelled. Your team went out of their way to transport us to Lapland via Stansted… The flights there and back were staffed by great cabin crew and everything at the facility in Lapland was amazing!! All 3 of us had a magical day that we will never forget.
Susannah Stokes

Everything was magical just as promised

Just to say what an amazing day my family had on 20 Dec from Manchester, from the wonderful crew on the flight, Pilot announcing Santa was landing to adjust his harness on the roof of the plane!!! To the superb organisation in resort everything was magical just as promised.
Diane Ingham

Fantastic 5 day trip to Luosto

My family and I are driving home from Gatwick airport after a fantastic 5 day (!) trip to Luosto and I wanted to say “thank you”. Not only did we have a wonderful time searching for Santa, but you really looked after us when our flight home to Gatwick was cancelled yesterday due to the drones. What could have ruined our once-in-a-lifetime holiday ended up being the icing on the cake! We got to spend an extra night in the resort, with fun activities to do and elves to play with. Everyone in Luosto worked really hard to make sure we were well looked after and their positivity and enthusiasm was infectious…
Angela Birkin

Can’t fault your service

Just wanted to say a big thank you for a magical trip to Lapland. We returned yesterday from a 3-day trip. It was magical and also brilliantly organized…We just wanted to let you know that we had a truly wonderful, happy trip and can’t fault your service. Thank you so much and Merry Christmas!
The Rogers family

7th time I have travelled with you

I wish to say that the trip yesterday was probably the best I have been on. This was the 7th time I have traveled with you to Lapland over a period of 13 years. The air crew were superb,the flight deck allowed children to look. The cabin staff were by far the best we have had,giving lots of entertainment, I even enjoyed the food provided!! The resort was great Santa was perfect. This time I took two 7 year old grandsons so the toboggans were the favorite rides…
David Hathaway

So well organized yet relaxed

Just want to say a massive thank you. We have just come back from a day trip to Lapland. My mum age 83 down to my granddaughter age 4 and 7 others in between, we all had an amazing time. So well organised yet relaxed, the flight staff were fantastic as were all the staff in Lapland. What fabulous memories we have, I will be recommending you and this trip to anyone that listens.
Marie Heyworth

You brought the magic of Christmas to life

What an amazing day. The whole experience was more than we expected and so so enjoyable. You truly brought the magic of Christmas to life, even us grown ups felt like children. The surroundings, your crew, the experiences we could try as many times as we liked, no schedule and all very relaxed and inclusive. Meeting Santa was amazing!!
The Romer family

The activities were awesome

I recently came back from a Lapland Holiday with you and I would like to provide some feedback…The coach/tour guide was absolutely amazing. She kept the enthusiasm so high at all times…The activities were awesome. All the guides were so accommodating and made it really great fun…Finally the elves were just amazing. I have never seen such wonderful entertainment for the children at all times. I knew beforehand I was paying a lot of money for a short trip. However, this is the best holiday I have ever been on and words can’t express how grateful I am staff for the amazing experience provided for my whole family. We have been on great and expensive holidays before…however this is the best by a mile.
Richard Bolus

All Staff Were Exceptional

Just came back from a 3-night stay searching for Santa (yes, we did find him). Can’t put into words what an amazing once in a lifetime trip this was. All the staff were exceptional… Fab Coach B – Brad, Marcus and Ellie and especially Jingles the Elf. a firm favourite… Thank you all
Justine Lategan

We Cannot Wait to Go Back One Day

We’ve just returned from an incredible 3 nights in Lapland. Canterbury Travel leave no stone left unturned in terms of detail and organisation and I cannot offer any higher praise than to say that they helped us make memories that we’ll cherish forever. The reps, elves and hotel staff were all first class and we cannot wait to go back one day!!
Adam Harvey

Special Thanks to Noisy Nod

We returned from your Magical Interlude tour…and I just wanted to say a huge thank you. The trip was everything I had dared to dream of and more. Our search for Santa was truly magical and the attention to detail outstanding. Special thanks to Noisy Nod who attempted to read my boys a bedtime story. It was pure entertainment from start to finish…
Sally Clark

Thank You for Enchanting Us All

Just back from day trip to Enontekio, “Enchanting Lapland” First went with C.T. with my son 18 years ago, now back with grandchildren. Think it was even better this time, fabulous day from start to finish. From cabin crew leading carol singing… to an amazing Santa who calls all grandchildren by name as they enter his house and saying where we came from genuinely reading letters written and making it all so believable. Great present they all thought was a lovely… Thank you for enchanting us all
Sheena Cameron

Travelling Alone with Three Children Was So Easy

The best holiday ever travelling alone with 3 children was so easy as everyone so helpful and every activity so well planned. Magical beyond belief from beginning to end blew my expectations well out the window as just too incredible to imagine just do it you won’t regret it. Thank you, Canterbury Travel.
Lea Monckton

The Best Christmas Experience

Thank you for the best holiday ever. We returned from our 3-night break last night and were so sad to leave. Words cannot express how magical our visit was. The service we received was faultless and although we had really high expectations… Canterbury Travel massively surpassed them… you gave us the best Christmas experience
Kay Foster

You call your experience magical. It certainly lived up to the name!

Having just returned from our recent adventure we felt compelled to write to thank you for this experience. You call your experience magical. It certainly lived up to the name! …Our little boy James is obsessed with Christmas, so for him to play in the snow, meet the Elves, Mrs Claus and of course Santa, was a dream come true for the three of us…
Rob Farquharson

Memories We Shall Treasure Forever

I would like to send my sincere thanks to all of you at Canterbury Travel for providing me and my family with memories we shall treasure forever. The entire package (Magical Moments) delivered everything it promised and more. My grandson doesn’t join in or show much emotion easily, but with Marcus’s guide he loved the Elf Song, showed no hesitation as he was led through Santa’s house and skipped along after meeting Santa. He was buzzing this morning… in the playground.
Paul Hawkins

Amazing Experience

What an amazing experience. We have just returned from 4 days in Lapland with Canterbury Travel, the magic started when we got on our plane and did not finish until we stepped foot back on it on our return journey. Our cabin was great the excursions were fantastic and our two reps Lauren and Ryan could not have been better, if you are considering going to Lapland it has to be with Canterbury Travel. Go coach 5!!!!
Richard Pountney

Will Never Forget This Christmas

A huge thank you to Canterbury travel. Spent Christmas searching for Santa and elves and had a most amazing experience. Big thank you to Hannah in coach F, you were amazing so full of fun and smiles. Will never forget this Christmas, certainly not the reindeer
Mike Pitt

My Sons Wish Came True

Had an absolutely fantastic time in Lapland!! It was amazing :)Massive thanks to Make A Wish for making my sons wish come true and huge thanks to Becks and Perry from Canterbury Travel,for making our trip more memorable!!
Raelene Smith

Attention To Detail Was Impeccable

Wow wow wow. Thank you so much for the best day in Lapland yesterday – we had so much fun and it was so magical especially meeting Santa. Everything was so well organised and the attention to detail was impeccable. The staff and elves could not have been any friendlier if they tried – they all really went above and beyond. I cannot thank you enough and will be highly recommending you. Merry Christmas
Sophie Davis

An Amazing Action Packed 4 Days In Luosto

Thank you #CanterburyTravel for an amazing action packed 4 days in Luosto on the Magical Interlude holiday! The reps (pictured – Carl, Jack & Chris) were amazing, the activities were amazing, the log cabins were fabulous and cosy, the food was pretty good overall and we have already recommended you to many of our friends.
Sarah Arthur

We Have Forever Lasting Memories.

Thank you for an amazing day in Lapland.
We can not put into words how magical the day was and the organisation from your company. Will recommend to friends and family.
We have forever lasting memories.
Katie Bower Abbott

Quality Of The Staff And Organisation

Took our grand children aged 4 and 6 to Find Santa. Can only say I was skeptical as to the value for money before I left, But upon arrival and meeting Karl, Chelsea and Zander I was absolutely amazed at the quality of the staff and organisation that had gone into the trip. Not only did my Grand children have a magical holiday so did my wife and I. Would thoroughly recommend this trip as everything is covered, Husky sleighs, Reindeer sleighs, Snowmobiles and great educations about Husky’s and Reindeer’s. Nothing was left out or to chance. and the crowning glory meeting the main man and his wife, not forgetting the elves.
Steve Penn

A Wonderful Christmas Day

Thank you Marcus and Canterbury for a wonderful Christmas Day. All my clients will be booking Lapland with you.
Marc Fitchett

First Class Service

Thank you for the most amazing day yesterday! First class service from start to finish…
Dionne Rigby Higgs

Exceptionally Co-ordinated And Organised

Thank you Canterbury Travel for the most magical time searching for Santa. Exceptionally co-ordinated and organised from start to finish. A big thank you to Marcus our guide for making the trip so much fun.
Tracy Barnabas

You’re Never To Old To Meet The Real Santa!

What an amazing day we had last Sunday in Lapland – Canterbury Travel still ensuring you’re never to old to meet the real Santa !
thanks for a great trip
Karen Mary

Truly Magical Adventure!

Settling back to normality after getting back last night from our amazing trip to Lapland in search for Santa, it was a truly magical adventure! A huge thank you to Carl (coach B) for making it such a great experience with lots of laughs and a few tears when we had to say goodbye!
Kelly Stamp Heather

Couldn’t Have Wished For Anything Better!

What a magical few days searching for Santa with Canterbury Travel…. couldn’t have wished for anything better! Great job Perry & coach C… We found him!!!
Amanda Davies

We’ve Had The Best Time In Lapland!

We’ve had the best time in Lapland!!!! From the minute we landed and met Nicole to getting back to the airport we had an amazing and magical time. Coach G was the best at finding Santa, thanks to Nicole and our driver! We’ve met some amazing people and made some magical memories
Vicky Folland

Absolutely Fantastic From Start To Finish

Thank you to everyone at Canterbury Travel for a most magical holiday. It is certainly an experience we will never forget. Absolutely fantastic from start to finish, your attention to detail is superb. We wish you all a very Merry Christmas! The Smart Family, Guernsey
Lisa Smart

Worth Every Penny

Dear Canterbury Travel. Thank you so much for making our Christmas in Luosto the most amazing holiday ever. From start to finish it was simply brilliant. Grant and Beth on coach E were the best. We loved every second and would recommend all to book and go. Worth every penny and the Best Christmas of our lives. X
Lisa Swainston Baker

Best Xmas Ever

We have just returned home from the most magical time in Luosto, it was the best Xmas ever and we would like to thank everyone at Canterbury travel for helping to make it so special.
Gemma Ryder Dec

Truly Professional

We returned on the 23 December 2015, from a 4 day Magical Interlude tour with Canterbury Travel. We found it an absolutely fantastic experience. Our son, who is 7, was captivated from the moment we arrived at LGW and his captivation has not stopped yet. The whole adventure was magical and perfect. All who work for Canterbury Travel, both in England and Finland, should be proud of what they do, they are truly professional, and caring towards the children. This company cannot be faulted and we shall recommend them to all parents, who wish to help their children meet Santa and his fantastic helpers.
Anthony Weatherhead

Amazing Memories

We had a brilliant day in Enontekio on Saturday 19th December. My sons reaction was brilliant when we surprised him at the airport with our real plans for the day, he thought we were shopping all day haha. Thank you Canterbury Travel for another bunch of amazing memories and thank you to the Titan Airways crew who were all lovely. We will see you again in a few years when my little girl is older x
Leanne Carline

Magical Time

Thanks to Frankie and Simon, the Elves and all the staff at Canterbury Travel and to Holly & Amy at Starlight Children’s Foundation for making Callum’s wish come true in meeting Santa. We had the most wonderful magical time, we’ll never forget.
Kev Read

Full of Christmas Spirit

Just left Pyhä on our Magical Lapland 4 day search for Santa. What an amazing trip! Husky Rides, Snowmobile safari, meeting Santas special Elves have left us full of Christmas spirit! Thank you to our amazing tour guide Gavin and everyone on coach V for making it so memorable!
Lynda Lawrence

Loved It

We spent the day in Enontekio on Saturday and loved, loved, loved it. No long queues, friendly & helpful staff, excellent crew on the flight, a clean restaurant and beautiful resort. The lantern lit walk through the woods to see Santa was magical. It was tiring because of the flights but that can’t be helped. Highly recommend booking with Canterbury. X
Vicky Martin

Totally Awesome

Just returned from a magical, totally awesome four days in Lousto, Lapland, thank you so much to Canterbury Travel for making this such an amazing experience, especially to Hannah and all on Coach F, even Trickey Dickey for hitching a lift and making the Elf song a truly special memory.
Celia Terry

Dreams Come True

I can’t speak for the kids but 37 year old mummy has hyped this up in her head for literally years. Thank you Canterbury Travel for making all our dreams come true. We really did get our holiday of a lifetime.
Vicki Durkin

Absolutely Perfect

My Family & I came home Friday (4th Dec) from our 5 day trip in search for Santa & I just wanted to say what an amazing time we had! From the moment we arrived to the moment we left it was absolutely perfect! I came to Lapland as a child with Canterbury Travels 21 years ago & it was one of my favourite childhood memories but it didn’t even come close to seeing my children there! Their little faces & the excitement they felt is something we will never forget! I would like to say a huge thank you to all the amazing Elves, Santa & Mrs Clause…. By the second day everyone knew our children’s names & made them feel so special & safe to enjoy their time there… The whole experience was so well organised & we were so impressed with everything we did & saw. Thanks to all your hard work our children’s dreams came true & our hearts & heads are bursting with love & memories that we will have to cherish forever!!
Gemma Boddington

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